Terms and Conditions

These Terms of Service ("Terms") are a legal agreement between Candygrill ("we") and you ("you").

Accepting the Terms

By using or accessing any Candygrill game or application ("Service") you agree to be bound by these Terms. Candygrill Privacy Policy is incorporated herein by reference. By accessing or using the Service, you agree that you have read, understood, and accept to be bound by the Terms.

Candygrill reserves the right, in its sole discretion, to modify or revise these Terms at any time, and you agree to be bound by such modifications or revisions. If you do not agree to the Terms, do not use the Service. Users are responsible for periodically viewing the Terms. Your continued use of the Service after a change or update has been made will constitute your acceptance to the revised Terms. If you do not agree to the Terms your only remedy is to discontinue your use of the Service and cancel any accounts you have made using the Service. You may print a copy of these Terms for your records and we highly recommend you do so. These Terms remain effective from the date of acceptance until terminated by you or Candygrill in accordance with this agreement.

If you violate the Terms, Candygrill reserves the right to issue you a warning regarding the violation or immediately terminate or suspend or limit functionality of any or all accounts you have created using the Service. Candygrill reserves the right to refuse any user access to the Services without notice for any reason, including, but not limited to, a violation of the Terms.

You cannot accept these Terms if: (a) you are not lawfully entitled to use the Services under any applicable laws in the country in which you are located or resident; or (b) if you are not of legal age to form a binding agreement with Candygrill. By accepting these terms you acknowledge and agree that you have reached the age to enter into such binding agreement in the country in which you are located or resident or that you have your parent or legal guardian’s permission if required by applicable law. It is your responsibility to ensure that you are legally allowed to enter into this Agreement and that you do not violate any applicable laws.

In some countries there exist legal and/or other restrictions on usage of the Services and/or downloading, installing and/or using of products, portions of products, software which are or might be available through the Services. It is your responsibility to ensure that you comply with all applicable legal restrictions in your jurisdiction.

Intellectual Property/Ownership

All materials that are part of the Service (including, but not limited to, designs, text, graphics, pictures, video, information, applications, software, music, sound and other files, and their selection and arrangement) are protected by law from unauthorized use. Any reproduction or redistribution of materials not in accordance with these Terms is expressly prohibited and may result in severe civil and criminal penalties.

User Content

You agree that you are willingly publishing the content on the Service using technology and tools provided by Candygrill. You understand and agree that you may not distribute, sell, transfer or license this content and/or application in any manner, in any country, or on any social network or other medium without the explicit written permission of Candygrill. You grant Candygrill the right to act as an agent on your behalf as operator of the application.

Any data, text, graphics, photographs and their selection and arrangement, (hereinafter "User Content") uploaded to the Service are subject, whether in whole or in part, to unlimited commercial, non-commercial and/or promotional use by Candygrill. Text, graphics, and photographs are uploaded by you and are the sole responsibility of the person from whom the User Content originated. Thus, users are responsible, and Candygrill is not responsible for any files users upload, post, or otherwise make available.

In particular, you are responsible for ensuring that you do not submit User content that is

  1. offensive, unlawful, obscene, defamatory, libelous, threatening, abusive, inappropriate, pornographic, harassing, hateful, or otherwise unlawful or violates any law;
  2. fraudulent or misrepresentation;
  3. protected by any applicable copyright laws, trade secret or that otherwise infringe the privacy rights, property rights, or any other rights of any person;
  4. an advertisement or solicitation of business, funds, goods or services;
  5. impersonating another person or invading the privacy of any third party.

We reserve the right (but shall have no obligation) to decide whether any content that you use complies with these Terms and we may in our sole discretion remove such content, suspend and/or terminate this Agreement if you use any content that is in breach of these Terms or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Candygrill reserves the right to remove and permanently delete any User Content from the Service with or without notice.

Virtual Currencies/Goods

The Service may include an opportunity to purchase virtual, in-game currency ("Virtual Currency") that may require you to pay a fee using "real money" to obtain the Virtual Currency. The Service may also include virtual, in-game digital items ("Virtual Goods") that may be purchased from Candygrill for "real money" or for Virtual Currency. Virtual Currency and Virtual Goods can never be redeemed for real money, goods, or any other item of monetary value from Candygrill or any other party. You understand that you have no right or title in Virtual Goods or Virtual Currency.

Your purchase of Virtual Currency and/or Virtual Goods is final and is not refundable, exchangeable, transferable, except in Candygrill's sole discretion.

All Virtual Currency and/or Virtual Goods are sold AS-IS with no warranties of any kind. You may not purchase, sell, or exchange Virtual Currency or Virtual Goods outside the Service. Doing so is a violation of the Terms and may result in termination of your account with the Service and/or legal action.

Candygrill retains the absolute right to modify, manage, control and/or eliminate Virtual Currency and/or Virtual Goods at its sole discretion and shall have no liability to you or any third party for the exercise of such rights. Prices and availability of Virtual Goods are subject to change without notice.

You acknowledge and agree that upon termination of these Terms, your Account or the Service for any reason, including upon Candygrill’s discontinuation of the Service or applicable portion thereof for any reason, all Virtual Currency and Virtual Goods will be forfeited by you, and Candygrill will have no liability to you in connection therewith.


As with most downloadable software products, items bought through our games (in-app purchases) are generally non-refundable. In some special occasions there can be exceptions, however.

  1. If you or your child have never played one of our games, but suspect that there’s been fraudulent transaction activity on your account, then you should immediately contact Apple (for iOS devices) or Google (for Android devices), who control the transaction process. If you’ve already contacted Apple or Google about suspected fraudulent activity and they’ve sent you to us, please contact our support at support@candygrill.com.
  2. If you give your account or payment details to someone else, appear to be abusing Store's policies, or don’t protect your Store account with authentication, we usually can’t issue a refund.
  3. If you hadn't received your purchased Virtual Currency and/or Virtual Goods within 48 hours, please contact our support at support@candygrill.com.

Rules of Conduct/Usage

You agree that you are responsible for providing and maintaining all equipment required to access and use the Service. You acknowledge and agree to use the Service solely for your individual purpose and in accordance with the laws of jurisdiction where you are located and applicable international law. We cannot assume any responsibility in ensuring your compliance with any applicable laws. Candygrill Service may display advertisements (“ads”) containing other developer’s products. Candygrill disclaims any responsibility for the ads content, that is not a part of the Service. If you wish to opt-out from receiving and/or viewing ads, you may inform Candygrill by sending us an email to: support@candygrill.com.

We reserve the right to make changes or updates to the Service in our sole discretion. In order to be able to download or otherwise take advantage of any updates, you may be required to enter into an updated version of these Terms. We may in our sole discretion require you to automatically download and install updates when available in order to allow you to use the Service. You must accept such Updates subject to these Terms in order to use the Service.

Furthermore, in order to provide the best possible experience for our users we reserve the right to change technical features, perform maintenance or the underlying infrastructure of the Service in our sole discretion and without any prior notice. This may require us to temporarily suspend or limit your use of the Service (or any features related hereto). You will not be entitled to claim damages for such suspension or limitation of the use of any Service. You agree and acknowledge that if you do not agree with any changes to the Service you may terminate this Agreement in accordance with terms herein.

If you notice any suspicious misconduct or misuse of the Service we encourage you to report it by sending us an email to: support@candygrill.com.

Termination of this Agreement

You may terminate this Agreement and your relationship with CandyGrill at any time by ceasing to use the Service. Without limiting other remedies, CandyGrill may suspend or terminate this Agreement with you, or may terminate or suspend your use of the Service at any time if:


Upon termination of this Agreement: (a) all licenses and rights to use the Service shall immediately terminate; (b) you will immediately cease any and all use of the Service.

Any suspension or termination of this Agreement will not affect your obligations to CandyGrill under these Terms (including, without limitation, proprietary rights and ownership, indemnification and limitation of liability, confidentiality), which reasonably are intended to survive such suspension or termination.


These Terms constitute the entire agreement between you and CandyGrill with respect to your use of the Service. You may not assign these Terms or any rights or obligations contained in them. CandyGrill may, without prior notice, assign these Terms or any rights or obligations contained in them to any third party.

We may make changes to these Terms from time to time. The changes will be effective when published. Please review the Terms on a regular basis. You acknowledge and agree that your express acceptance of the Terms or your use of the Service after the date of publication shall constitute your agreement to the updated Terms. If you do not agree with the amended Terms, you may terminate this agreement in accordance with the terms herein.